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聊天服务责任链的边界设计方案:避免用户被困在自动回复循环中
caoimhefxhr018594
- 1 hour 8 minutes ago
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经营者引入会话机器人,希望减少重复劳动。机器人擅长解决查询、制度解释和常见操作,却易在例外政策中失去判断。一旦应用只追求自动解决率,就会阻止使用者?
https://wearethelist.com/story23944991/对话自动化协作的组织协同方法-避免用户被困在自动回复循环中
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