Not every issue can be solved online, and that’s where face-to-face support comes in. The D.C. Amtrak office helps with: Ticket purchases for one-way, round-trip, and multi-city routes Same-day travel changes Upgrades to Business or First Class Seat assignments and preferences Inquiries about discounts for seniors, students, military members, and children https://amtrak-station.com/office/amtrak-washington-office/